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PRIVACY POLICY

This Privacy Policy describes how kymaia.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

How did we collected your personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Examples of personal data we collect:

  • Name, address, mobile number, email address provided when making a purchase in our website or when signing up to our newsletter or in our website
  • Order information (Including name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number)
  • Photos shared with us with your consent
  • Your browsing behaviour on the website such as information on your first visit, previous visit and current visit, the visited pages and the manner in which you navigate on the website;
  • Whether you open a newsletter of email and what sections you select.

Purposes of processing your data

  • We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
  • To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;

How do I withdraw my consent?

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. 

You may withdraw your consent for us to contact you at anytime, by contacting us at info@kymaia.com

Third party access to persona data

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We also make use of third-party services to send newsletters and emails. Newsletter subscriptions are for example stored on Mailchimp.

Third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

Retention

We will keep your personal data only for as long as necessary for the purposes for which it was obtained. Personal data will be retained for the purposes of communication with you.

We may need to update our Privacy Policy. The latest version of the Privacy Policy is always available on our website.